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Head of People

If the walls could talk, what would your rental home say about property management with great long-term tenants and 24/7 access to expert maintenance?

If Walls Could Talk: What A Rental Would Say About Property Management

If the walls could talk, what would your rental home say about property management with great long-term tenants and 24/7 access to expert maintenance? This is how we would image a letter from a rental home would sound when written to Belong. 

There was a while there I’d been feeling empty inside. But then you came into my life. Even got into my kitchen. Cleaned the cobwebs out of my head. Now I feel new again. Young. Full of life. A house with a purpose. And it’s all thanks to you finding me such a perfect family.

Special thanks goes to your vendor network of professionals, who so gently and expertly repaired all the damage that had been done to me over the years — and restored me to my original condition. Though I’d been living with a family for many years that loved me as much as I loved them, when I moved out, it was time for some fixes and upgrades. It’s what happens – lived in and loved house often shows it.

So now I’m back, feeling young as I ever have. My basement is so clean you could eat off the floor. But of course you don’t have to, because my dining room’s been fully restored, too.  Turns out that, underneath the shag carpet my previous owners put in back when Fonzie was on TV there was beautiful hardwood flooring. Parquet. 

The new residents absolutely love it. Actually, scratch that: They love me.  Everything about me, they love. And the feeling is mutual. I haven’t felt this appreciated in years!

It’s so good to be needed again. To be useful. To have someone to look after, and to have someone to look after me. To have people in my yard again, flowers growing in my soil, people sleeping peacefully on my second floor.  Even to have someone hiding from their in-laws in my attic is a delight. For a house, to feel alive is to foster life. 

And when this family needs to move on, I’ll miss them. But to love something is to let it go, the old saying goes. Plus, I know you guys at Belong will be there to find another family to love me, so I won’t be lonely for too long.

So thank you, Belong, for giving me a sense of purpose and direction. For helping me feel more alive than I have in years. It’s a special thing you’re doing, for houses like me — and for families like the one living under my roof.  It truly feels like we belong together.  (See what I did there? I bet you didn’t think inanimate objects were capable of punning!).

Repairs and upgrades are part of owning a self-managed rental property, but they don't have to be expensive. Here's a guide on where to save and when to splurge

Renovating Your Rental Property? Find Out Where to Spend & Save

Renovations and repairs are unavoidable when you own a self-managed rental property. The question becomes, how much do you really need to spend on those repairs and renovations? Here's a guide on where to save and when to splurge.

As anyone who ever invested in a washing machine knows stuff made today is built to break and be replaced. So even if you rent to residents who truly love and respect your home the way you do, wear, tear, and even breakage is inevitable, no matter how careful they are.  

But how much do you really need to spend on those repairs and upgrades? When does the investment make sense in the long-term? We’re so glad you asked. Without further ado, here are the top 3 places where you should spend up, and where you should scrooge out.

On a deep, primitive level we’re naturally drawn to light, open spaces: the brighter the room, the brighter and more optimistic we feel.  Conversely, the more cave-like the room, the moodier we get.  The external affects the internal, in other words: it’s the reason why people care so much about interior design and clothing, and why people like Marie Kondo and concepts like “hygge” — the Danish belief in the power of coziness — are so relevant state-side. 

That’s why investing in good, bright overhead lights is such a worthwhile step. It will not only make it easier to attract renters, but because of the lights, residents will feel happier in your home.  And the happier they are, the more likely they are to stay put long-term. That matters – because as you know, renter turnover is time-consuming and costly.

This is one of those investments where you tend to make up any difference in the upfront cost pretty quickly.  A sophisticated, efficient air conditioner not only keeps your residents cooler (and happier) in the summer, it will cut down on your electric bills over the life-cycle of the unit.  And because the life-cycle of the unit is longer, those savings will accrue over a much greater length of time. 

Better units also need less maintenance — which means you have to spend less on AC repair guys.

The other thing with new AC units is how aesthetically pleasing they can be.  Our favorite — the Midea U-Shaped unit — looks like it was designed by Jony Ive (who is famous for his Apple designs). They also run so quietly you forget that you even have them on.

We aren’t saying that you should install one of those super pricey units that mist the air and have a thousand different settings and replicate the sensation of standing naked in a springtime rain shower in Fiji. But there’s definitely a happy medium between that extreme and the kind of shower units you see in pre-war buildings and prison movies. 

A bright, shiny, new shower system not only looks good, but it signals to potential residents that you care about their well-being.  Which means they’re that much more likely to treat your home with love and respect over the course of the lease.  Not only that, but the newer models are more efficient in terms of water usage without forcing you to sacrifice on the quality of the experience itself. Truly a best of both worlds situation!

A few years ago, we probably would have been singing a different tune in regard to flooring.  But the truth is that these days there are vinyl flooring options that so closely replicate the look and feel of wood, it’s almost impossible to tell the difference. That is, until you spill a glass of water or move your couch: then you’ll notice that vinyl is far more water and scratch-resistant than its organic counterpart. Not only that, but vinyl is easier to clean than wood. Vinyl especially makes sense if you own a family-friendly house with multiple bedrooms, or if you rent to pet owners: not only is it more cost-effective, but it’s better suited to the needs of your residents. 

Sure, a shiny new Sub-Zero or Miele refrigerator looks great, but the price difference between those show-offy brands and a still-great but slightly-more-economical option is so huge that it will take years before the unit starts to pay for itself in terms of energy savings. And by that time, you’ll probably be in the market for a new unit anyway. 

Our thinking here is similar to our perspective regarding flooring: You can get new cabinet veneers that look much more expensive than they are, so you don’t have to sacrifice on aesthetics to get a clean modern look.  What’s more, many of the benefits of fancier cabinets can be replicated through DIY solutions: soft-close cabinets, for example.  So you can either pay a premium for a built-in solution, or you can buy a pack of 50 self-sticking rubber bumpers for seven bucks and deaden the sound that way.  It’s one of those situations where a little creativity goes a long way.

Whatever you choose, Belong can connect you to instant help with our extensive vendor network of over 10,000 professionals. Our concierge service is available 24/7 to all homeowners and residents, so we're ready to talk shop when it suits you. Especially in this day and age, when good contractors are almost impossible to find, it is a major advantage to have Belong watching your back.

Learn More: Discover Belong PRO, the best alternative to Property Management in Seattle, Redmond, Oakland, and many more cities across California, Florida and Washington State. 

Lucas Hanft

Lucas attended Yale University before becoming a journalist and working with brands to tell their story.

Sparsh Mehta

Tyler Infelise

Melanie Kershaw

Lauren Slagter

Flora Fiorillo

Sparsh Mehta

Tyler Infelise

Melanie Kershaw

Lauren Slagter

Flora Fiorillo