Lauren has been absolutely fabulous! She has seen to every detail for us and so quick to answer our questions. A dream to work with!
4.5 Out Of 5
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Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
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Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- Outstanding service by Belong!
- I appreciate Belong and specially Hermogenes who arrange and set up the vendor in the fast way possible. It was great. Appreciate it.
- Belong improves day by day. I’m very satisfied.
- This is one of the worst property management companies you can ever work with. I chose them thinking i would be able to trust them with my property and and not have to deal with the stress of being a landlord. However, it was completely the posset and I am very disappointed. I am constantly dealing with issues from Belong and they never listen to anything i tell them. I listed my property strictly no pets allowed and they allowed a tenant to have a pet in the home for over a year with out informing me and they refuse to do anything about it. so, i am dealing with my own legal team now paying out of pocket to get this issue addressed. I strongly recommend staying away from Belong. you are better off managing the property on your own.
- Joaquin was wonderful to work with! He was very accessible during the process and answered all of my questions with patience. I like the convenience of the Belong app which is a one stop shop to be able to go on your phone and pay my rent as well as contact maintenance for any repairs needed to be made in the property. I would recommend anyone that is in search of a rental property to give Belong a try.
- The feedback was awesome Will still want to rent an apartment from you guys
- Racheal is amazing and Onela was able to help us out. They made the whole process go so smooth. Belong has amazing staff!!!! 100% recommend working with this team and looking forward to it in the future.
- Diego spent a lot of time going through all my questions with patience and was very articulate about providing a complete answer to my questions
- Able to get in and out
- Daniel was amazing! The entire experience with Belong has been smooth and seemless. I love how much it feels like they have invested in the renter experience!
- Andre and the team have been excellent in their management of my property and I have already referred Belong to several friends and family.
- This company seems to be trustworthy and efficient! They are very friendly, patient and always ready to help!
- I had a great experience with touring my new home to signing my lease. Communication is very effective & I received great customer service. Belong works with you & for you.
- ⭐ AVOID AT ALL COSTS Completely unresponsive and painfully unprofessional. Endless delays, empty promises, and zero accountability. Honestly, the 5-star reviews on their site feel completely fake—there’s no way this level of service earns that rating in real life. Deeply misleading experience. I strongly regret trusting this company.
- My experience was superb. Great communication and everything was expedited. My lease agent (Daniel Zaragoza) was excellent. Everything was completed in a day
- Working with Mary was great. I would definitely love to work with her again
- From the start this company has communicated efficiently and made sure that every question we had was answered to the best of their knowledge. Coming from out of state and putting a deposit on a house without being there to see it is extremely nerve wrecking, but they guided me through patiently without any hesitation to be able to calm my nerves with the best answers. We are very excited to be able to use them for our time renting.
- Good it was a smooth process working with belong they are managing the property I currently live at and they have been great! Responded within reasonable time
- I never knew they are so detailed and thorough in their inspection. However that’s an indication of how they’re going to manage your property with quality too. Waiting to see!
- Nicholas was well informed about the property and reasonable in our discussion about the plan for marketing. Corrections were made to the inspection report.
- Leasing advisor was very attentive and professional
- Excellent as always !!!!!!
- Chris was very informative and a great representative,it was great meeting him. Need more great workers like him in our community to keep us informed when moving .
- Belong has the potential to be a great company but they lack communication, they overcharge you for quotes and pricing, and they are liars. I recommend anything they quote for you or say it's a requirement ask for proof. They have lied to me numerous times and I went behind them and either found something cheaper or looked up requirements because what they told me wasn't true and they were trying to charge me an outrageous amount of money. If things don't get better with them by next year I will have to find a new company. The only reason I'm waiting is because I already have money tied up with them and my property has finally been listed. If it wasn't for that I would find a new company. I would prefer a company that I can trust and don'thave to go behind them and verify information. It's definitely been a frustrating journey having to verify and fact check everything. I shouldn't have to do that especially if I'm paying you to do your job which is to manage my property. What am I paying them for if I have do everything myself so that I don't get scammed out of my money? For now all I can do is hope that things get better. As of 2/4/2026 Belong has taken the necessary steps to address the issues. Thank you.
- very clear explanation of the rental process and conditions
- Joaquin was very understanding towards my situation with being unhoused and my husband's medical condition.
- the person who helped me was very polite and patient with me.
- Excelente trabajo muchas gracias
- Gianella worked with us as we try to get our first house. She has been absolutely amazing working with us to get our applications in along with explaining everything into great detail as we had a meeting with her. 10/10 would recommend Belong and also Gianella to anyone who is interested!!
- The team at Belong was great to work with! They provided their services quickly and efficiently, and the entire process was smooth and easy from start to finish. I really appreciate their professionalism and prompt response.
- I requested to get my property appraised and they got in touch with the tenants promptly and made it happen. Thanks Belong
- Thank you ! This morning husband went to take pictures inside recycle bin and it was empty I appreciate how quickly this was done Thank you thank you thank you
- exceptional customer service
- I wish I could give Belong Home zero stars. My experience with this property management company has been nothing short of frustrating and disappointing. From the beginning, they have charged me for services that they cannot prove were ever provided. Despite my repeated requests for documentation regarding the improvements they claimed to have made, I have received no satisfactory evidence or explanation. This lack of transparency is unacceptable. Communication has been another significant issue. Whenever I raised concerns, I was met with delayed responses and a continuous hand-off from one representative to another, resulting in further confusion and unresolved issues. The inability to reconcile double charges for services has only added to my frustration. Furthermore, Belong Home has misrepresented their capabilities and failed to follow through on multiple requests for improvements. Overall, my experience with Belong Home has been marked by incompetence and a lack of professionalism. I cannot recommend their services to anyone looking for reliable property management.
- Best company to work with.
- Doing a very stressful time in my life, Belonghome and Joaquin did every thing possible to get my rental application approved. Joaquin went over and beyond to help me get into a rental property.
- Great help with vendor set up.
- Great job Daniel
- Arthur is very professional, responsive, and thorough. Working with him is a pleasure. His attention to detail and positive attitude is appreciated!
- Great experience . I became aware of this company through colleagues and was able to refer a client to them. Client has advised that they also have had a great experience so far!
- The staff at Belong were very responsive, however it did take awhile to hear back about my application. Also don’t love that they charge the application fee before you finish the application.
- It was very good
- Daniel L. promptly responded to our rental inquiry, tour schedule request and rental application process. He efficiently assisted and guided us with the Belong home rental listing. We saw the listing at 6:00am on the Belong website, scheduled a 3:00pm group tour and by 5:00pm our rental application was approved. We appreciated the friendly video call with Daniel L. for the thorough renter interview. Next day, we were signing our year lease.
- Abel was very patient and provided great customer service while helping me through the process of getting my place ready to list with Belong. There were a lot of things I was unsure about, but Abel help me through those concerns. I'm so grateful for his help.
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner