We had a great time and the team was very responsive. They showed us the house and told us who we needed to contact to answer our questions about the property!
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- She made the best out of a complex process. She handled glitches with speed and efficiency
- Absolute best! Would recommend 100x to anyone looking to rent a home from this company!
- Belong did an excellent job on my behalf finding a tenant for my condo and dealing with the whole situation professionally. Belong also responded to tenants requests and took care of repairs on my behalf.
- The process felt seamless and signing the lease was a hassle-free experience. Daniel was responsive and made the whole process move quickly. We are excited to move into our new home.
- Joaquin since the very first contact was extremely attentive and took all our doubts within his reach, very friendly and human in his service, completely qualified for his work, certainly one of the best staffs I've ever met here in the USA!
- I enjoyed the information and assistance provided.
- I was completely impressed with Larrys professionalism and customer service.
- Great communication always
- Sandra tried her best to have the issue resolved.
- Clear communication
- Excellent service, very kind and attentive, available to answer all our questions, and they really helped me a lot. Thank you very much, Joaquin Cisternas, for your support; you did an excellent job.
- The service was truly excellent; they were attentive to any concerns and kind in helping us throughout the entire process.
- Daniel helped me and my mom with the rental process and made was it such an easy non stressful process. He answered all our questions and had an amazing turn around time. We are so grateful for our experience.
- Belong is an agency who rented my house for the past 6 months or so. Their client services are top notch. They work hard for their client satisfactions. Any questions or concerns they reply to your email without fail. In some instances they follow through to make sure they meet our needs.
- I have been with Belong since June, they made sure of finding a well qualified tenant, I have since referred a home owner to have Belong take care of them they way they have me. So far I have had no problems receiving the guarantee rent as promised
- Goooooooooooooooood
- We are glad to have Daniel as our leasing agent. He is extremely professional and detailed oriented. Previously, we had a request to install something to our unit. Without hesitation, he stepped up the plate and had it done. Keep up the good work!
- Daniel, was extremely helpful from the time of our initial contact. He was very patient with me throughout the process of applying and submitting my application online. This was a very new and emotional experience for me. It was though he took my hand and led me step by step, patiently guiding me through each phase. I am grateful that his expertise reflected in his overall performance on the job. Thanks to Daniel I am ready to embark on this new chapter in my life, in my comfortable new residence.
- very easy to talk to and get ahold of
- The Company is very good at what they do, very professional, organized, on top of things:)
- Richard at Belong’s was outstanding…. So far he has done everything as we requested and follow up has been great…… we hope that removal and packing go as smoothly….. and tenant will be located quickly…..
- They are very attentive. Provide professional service and honest inspection service.
- I had a great outstanding experience. Very professional and showed much effort and availability to help me find my new home for rent.
- Belong takes the extra effort in reaching out to homeowners in their service! I strongly recommend them to any homeowner!
- Charlie has been an excellent help to manage everything and we have had good communication with him
- Good knowledge of the lease contract
- Joaquin did a great job assisting us find a place soon as possible. His performance was great and outstanding. I will definitely recommend others to use them. He replys and replys back fast that was also greatly appreciated.
- Onela was prompt and always polite!
- Our service was quick and done very well!
- Jefferson is great to work with. His follow up is amazing. He is determined and committed to the highest level of service and this is appreciated.
- I dreaded the idea of renting my apartment but had no choice; Belong has made the experience very easy and pleasant.
- Very professional very detailed.
- I am not being paid for this— nothing to add.
- Lauren and Leslie were amazing and helped me through the whole process
- Concierge are working hard to satisfy resident. Main issue is HOA does not respond right away. Frustrating process.
- Marcelo explained all the information carefully.
- He is always professional, very kind, helpful and always willing to help out:)
- Alonso is a pleasure to work with. Very helpful and prompt. Always willing to step in and help whenever needed and this saves us a lot of time. Enjoy the teamwork!
- I can always trust the team in all the situations
- Fiorella is the Best
- Supportive and Reliable
- It is been great so far.
- My experience with Daniel was that I was trying to get my items uploaded for my application and he was able to send me separate links to get that done and I'm hoping that I'll be able to get the house
- Joaquin was very helpful, and made sure to follow along and help us out with each step in the application process. We were able to apply quickly after viewing the property, Joaquin made it seamless to get our application in. The process was super easy and straightforward. Would definitely recommend.
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner