The response was fast..everything went smooth.
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- reliable and fast. was impressed with their professionalism
- The agent showed up with a smile on his face, very nice and down to earth. He answered every question I had.And he made the whole experience a great one.
- Our interactions with the Belong team and Leslie specifically were great. we have no personnel complaints.. The web site had a performance issue with supplying bank statements vs income, which held us up. Additionally, the Selfie photo app would not focus and capture my picture. that held us up. I've never had issues with any other app for this purpose in the past. The LEASE is EXTREMELY beneficial to Belong and to the owner, and a bit restrictive to the Lessee... Specifically on inspections, environmental tests, etc..
- Su-Lin is great to work with. Very responsive and communicates details well. A pleasure to work with.
- Experience was easy and fit my schedule. Love it especially for a busy life like mine.
- quickly resolve issues.
- Onela did a fantastic job assisting us with the move-in process of our new home. She was professional, organized, and always willing to go the extra mile to make things easier for us. Her positive attitude and clear communication helped relieve a lot of stress, and we truly appreciate all the support she provided.
- Gianella made our experience great. She was very responsive and friendly. We truly felt that she cared about our experience. We viewed the home and we were approved and signed the lease all in the same day. The gentleman that showed us the home during the open house was also great.
- Unfortunately our experience with Belong was filled with lies. They were hired to lease our home out. They presented the price of the leasing service as $1,499 -- but it is actually $2,700 unless you agree to their management service ($199/mo.). Jorge, the signup agent, was very clear that the management service was optional and presented an outright lie about the pricing. Secondly, Jorge also lied about the product offering. They made a big deal of their 60-day loved guarantee. Which was presented with a minimum acceptable price. Turns out that they actually are not committed to that minimum price (it appears nowhere in the real contract) and can lower the price as much as they want to--presumably all the way to $0. We found this out the hard way when they failed to confirm any rent price floor after explicitly providing a range to get our business. Awful experience full of lies. Would recommend you avoid.
- Belong has been amazing in all aspects. We are happy after 1 year of renting. And just signed for 2 more years. I highly recommend
- Belong has been such a great experience! The whole process was smooth, the communication was clear, and the level of service was way more then expected. They truly make things stress-free and go out of their way to ensure everything runs perfectly. I’m very satisfied and would absolutely recommend Belong to others.
- Excellent performance in working with the belong-home from the very first day of renting house from them till now.they’re communicating and understanding.
- Very good 1234
- Gianella was absolutely fantastic. The process was so smooth and quick. We viewed the home and signed the lease all in one day. I would highly recommend Belong and Gianella for anyone looking to rent. I will be using them for all rental needs going forward. Thank you Gianella!
- Always a good experience working with Kiara. She is professional, efficient, and thorough. She responds quickly, allowing me to provide quick service ensuring a positive experience for all.
- Belong was very helpful and helped us find the perfect home right away!
- Definitely the smoothest rental transaction I've ever experienced. This is a stellar company with a strong focus on customer service. Couldn't be happier with their services.
- Good communication and team work. I get answers to my concerns.
- Fast response to inquiries
- Flawless and awesome.
- Arthur was very helpful and responded promptly.
- Great communication in reporting status of the home fixing for new tenant. Well marketing and price adjusting.
- My specialist made sure to follow up and made sure the repairs are complete.
- Diana helped with a problem we were having. We got updates from her almost daily which was really appreciated. In the end she made sure the problem was solved to our complete satisfaction. In all, any problem we have had has been taken care of quickly and efficiently. Belong has a great staff who are there to help when help is requested. Thus a FIVE STAR A++ rating.
- Great job done at my house, quick, followed instructions for entrance to back yard,
- Great communication they take care of everything step-by-step
- During the lease term, I was not always satisfied with Belong personnel. HOWEVER, both my wife and I were very impressed and pleased with Gabriela. She truly understands what great client service is. She was very responsive and delivered on her word. She was also very pleasant to deal with. Belong should be very happy that she is an employee and have her train her co-workers about quality customer service. Thank you, Gabriela!
- Very good company fast payment and very good care team.
- Jorge is always of great help, it is always a pleasure working with him.
- That's amazing💪
- Great customer service
- Arthur really went above and beyond with finding a solution for my problem and his communication was top tier!
- From the very first home tour, to the end of the lease, Belong has been wonderful! They were always sure to communicate everything, and have had quick responses when we needed fast answers. Diego and Gabriella have taken extra care to ensure we understood every step of the process!
- Nice apartment. Spacious and great location
- Excellent service!
- I had a great experience with Belong Home as my property management company. They provided clear, detailed quotes upfront, which made budgeting straightforward. Their team was incredibly responsive, addressing my questions promptly and professionally. I appreciate their efficiency and transparency, making the process smooth and stress-free. Highly recommend Belong Home for reliable property management!
- Jane C. is always professional.
- Arthur took an unfortunate maintenance issue and went out of his way multiple times to ensure it got resolved. We couldn’t be more grateful for him!
- I explained to Daniel there must have been some misinformation about my home ownership. I rent an apartment in a multifamily building. Belong would not be useful me.
- Excellent!! Loved the experience of people taking time to treat you like a person not just another application!!!
- I recently onboarded with Belong as a vendor and the experience has been excellent so far. Their team made the process clear, organized, and efficient, which helped me get set up quickly. Communication has been consistent and professional, and I appreciate how responsive they are whenever I have a question. What really stood out to me is how streamlined their vendor system is—it shows they value both homeowners and the contractors/vendors they partner with. They’ve set clear expectations, and I feel confident about the opportunities to grow with them as a trusted partner. Overall, Belong is doing a great job of building strong relationships with vendors while maintaining high standards for service. I look forward to continuing to work with them.
- We had good experience with Belong especially Andre who has been very responsive. One suggestion would be while the rent is determined, please make sure to have local knowledge/ relevant data as we think our home was in a brand new neighborhood and it was priced for the market bit far (bad school rating etc.). Thanks for the great service.
- Painless and on point :)
- Quick and on time for giving us update.
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner