Daniel and Maria went above and beyond by ensuring an easy process for my new rental home. When an issue came up, Maria worked to make things right. This is what makes a company great, not only providing good service, but also fixing the wrongs. I'm very happy to have used belong for my new home.
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someoneās week, and the ones where we got it wrong.
Reviews are the part of this business we donāt get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isnāt here yet, Iād like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, notĀ aĀ queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- Erick was very helpful when I needed assistance!
- Initially, we were hesitant to allow Belong to manage our unit, After speaking to Eddie, he made it so easy and certainly there wasn't any hiccups. He is extremely knowledgeable and professional. We even had the pleasure to meet his colleague named Zach and he was just as friendly as well. Moreover, we are confident that they will managed our property well with ease. We highly recommend them with a raise and promotion. Thank you š
- The customer service is exceptional. Our company was treated with respect and the quality of work is exceptional.
- Some of the largest issues my husband and I faced were time and money. From major repairs to painting, we neither had the time nor the money to prepare the property for its first tenants. The resources Belong has to offer and the ability to set up payments out of the income generated from the ability gave us the ability to stop worrying about the mortgage and start working towards getting some tenants. This review is just after the initial phone call. We have an inspection set up, and we are currently looking forward to hearing back from the company to continue moving forward with this process after the inspection.
- Quick update and always responding
- It was very very helpful.
- Very good experience with Andres
- Mounika did a great job showing the pace, and even had a tape measure handy so I could do a couple of measurements before signing on the dotted line :)
- Natalie is amazing! She embodies professionalism and patience. I am new to the rental community and she spared no expense with navigating me through the process. She availed herself to accommodate my crazy schedule while ensuring I was satisfied with the process. I hope all my contacts within the company are just as sweet and professional Thank you Natalie! You set the bar high!
- Charlie and Ken from Florida Painting LLC were great. they made it look so easy and perfect. thank you Charlie and Ken .
- So far my experience, although short, has been great. Iāve been able to easily schedule a tour on a home Iām interested in. I will update once Iāve been on the tour. Thank you!
- Onela is great
- Diego from my Belong team organized the mid-lease inspection to my rental property. The report provided me peace of mind knowing the property is in good condition. My sincerest thanks to Diego for his assistance, time, effort, and dedication.
- Quick to answer my questions
- Belong has been a pleasure to work with. They've had great communication and efficiency in managing my property, including coordinating utility setups, managing repairs with an appropriate price, and handling payments. Their team is very responsive and dedicated to ensuring the best experience.
- Very nice gentleman met me, and it was a very pleasant experience
- The moving team was absolutely professional and payed attention to details. I would recommend them to friends and gaining in the future.
- The customer service was excelente and the representatives were very patient and pleasant to talk to. A great company to work with.
- The application process was among the easiest I've ever experienced. Joaquin was an absolute rockstar from the very beginning in helping us with literally any questions that we had!
- Amazing as always !!!!!
- Great company to work with. Clear communication and quick responses.
- The host was punctual and answered all of our questions. If she didn't know the answer, she immediately asked someone and let us know that we would get an email regarding answers. The communication has also been great!
- Everything was seamless and the team helped me so much!
- Very good thank you!
- Inspector was quick courteous. Also was very responsive to texts and calls.
- At first, we had some issues, and the people who were originally assigned to our case didnāt really pay attention to our requests. But once Diana became our coordinator, everything changed. She was very attentive, followed up on every detail, and made sure all of our problems were resolved. Now, we are very happy with the service, and we truly appreciate Pilang for having such a professional and responsible team. āāāāā
- Excellent šš
- Rodrigo is great. Very helpful and responsive
- I love the ease of the whole process. No troubles, just straight towards the purpose.
- Working with Belong has been a great experience, and I especially want to highlight Fiorella Aquije. She was awesomeāprofessional, attentive, and went above and beyond to make the whole process smooth.
- The inspection was professional and timely.
- It was great
- Belong and their representatives were not only efficient but they were friendly and knowledgeable. They were quick with their responses and super helpful. They made this process very easy for me to move. I would recommend this company to everyone I know
- Thoughtful & helpful.
- Promptly addresses my concerns
- Toni was very courteous and thorough. She answered our questions very professionally.
- Gianelli was very knowledgeable and took the time to answer my questions
- Pues la atenciĆ³n fue muy amable
- Excellent service! Belonging Property Management is responsive, professional, and makes the whole process easy and stress-free.
- The tour was quick and simple. My request for a tour was quickly booked.
- Daniel, our leasing advisor, was great. He was very responsive and quick to get back to us. Overall the process to apply was very simple. Everyone we have been in contact with at Belong has been wonderful.
- Was very knowledgeable about job, paid in a timely fashion
- They have done everything they said they would. I am a very happy landlord.
- Quick and excellent service
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner