It was very detailed with the property,
Truly satisfying to anybody trying to rent from them…..
4.8 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Or Go Straight To The Team That Fixes It
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- Connor was so helpful and available for answering all my questions. He single-handedly convinced me that Belong was the right decision for my property management by outlining the benefits and safeties in place, but was never pushy about it. He made the daunting process seem simpler and easier to understand, and I’m glad we got to work with him.
- They are very attentive, thorough, and compassionate with their clients and vendors. Such a pleasure to interact with! Keep up the good work! Highly recommend!
- The Tour Was Great Makayla was personable, informative and on time. Thank you.
- Excellent communication and very detail oriented.
- Our leasing agent, Ornella, was wonderful! She walked us through the process every step of the way and was professional, helpful, and kind. The application process was straightforward and the response time was fast. we were very pleased!
- Great service fast and responsive
- Nicolas is a nice man…
- Monica was very helpful, super understanding and compassionated and quick to response.
- No complaints. Technician arrived on schedule and fixed problem quickly.
- I liked the treatment and the answers to the questions we had.
- Lack of communication and preparation for our move in. House had barely been cleaned and appliances/sinks/hvac system had not been properly inspected. There was no way to contact them urgently aside from email.
- They make renewing my lease painless, quick and convenient.
- Great prep work, communication and net working On time , up to date with rental marketing for town houses
- Always very helpful and professional:)
- Very professional interaction. Quick and to the point
- All my questions were answered.
- Kiara is a professional through and through. Great attitude and direct, firm but kind. I especially appreciate her communication skills.
- Great experience. Reassuring
- The property is worth renting.
- It was very nice can’t wait to move
- Nice service from Luis
- Great professional service.
- The team is AMAZING! They are proactive, responsive, and comforting.
- Great!! Keep up the excellent work!!
- Everyone was extremely helpful in helping us find a home. We received fast responses every time.
- Good but better best
- Kevin was super helpful and answered all of our questions!
- Marcelo made the entire leasing experience seamless and stressless.
- Miguel is very organized, effective and polite. It’s always nice working with him.
- So far, I have only had onboarding experience and was impressed by how well-organized the process is, including inspections, photography, and clear, prompt communication. .. No upfront fees, unlike many others. I hope the leasing process will go as well and as smoothly as its been so far.
- The home care team specialist Kiara C. was and always is very professional with an industry knowledge that makes it easy and efficient to completed work orders. She takes upon herself to verify critical information to ensure all operations run smoothly. She is like a truck; reliable, hard working and great to work with.
- We were able to look through the house in peace and take our time
- Abel is fantastic! Great communication. When he was out for just a day, Nelson reached out to me to let me know he is available if I needed him. I did blow up his email, poor guy!! But Nelson was great!!! So far, I have been working with them a few months and nothing but great communication, they even let me know when they will be handing me off to the next person. 5 STARS!!!
- I'm a real estate agent, and this company was very responsive to me as I helped coordinate with their upcoming rental.
- Excelente experiencia,, buena comunicación
- Outstanding customer service
- Extra utility payment proactively executed without me reaching out for it!
- Don’t use Belong in Missouri City, TX!! It took me multiple tries to receive a tour time! Had to call different people to even get a semi accurate answer. Finally toured the home and decided to fill out an application. Once it was turned in they denied it immediately. Paid $120+ in fees. This home was at the time on the market for 22 days with over 110 contacts… banking on those application fees for sure. (Missouri City, TX)
- Customer service was very the representative was knowledgeable
- I liked the organization. That the house is renovated. It's nice that the manager is always in touch and answers questions.
- Totally different experience compare to the last. A team of professional personas work together to address my issue. Excellent team work
- Quick response
- Jose did a great job with the sink
- Su-Lin was fantastic. Her guidance and support throughout the entire process were outstanding. Thank you again, Su-Lin!"
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner