The Tour Was Great Makayla was personable, informative and on time. Thank you.
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- Nicolas is a nice man…
- Great service fast and responsive
- Our leasing agent, Ornella, was wonderful! She walked us through the process every step of the way and was professional, helpful, and kind. The application process was straightforward and the response time was fast. we were very pleased!
- Monica was very helpful, super understanding and compassionated and quick to response.
- No complaints. Technician arrived on schedule and fixed problem quickly.
- I liked the treatment and the answers to the questions we had.
- Great prep work, communication and net working On time , up to date with rental marketing for town houses
- Lack of communication and preparation for our move in. House had barely been cleaned and appliances/sinks/hvac system had not been properly inspected. There was no way to contact them urgently aside from email.
- They make renewing my lease painless, quick and convenient.
- Kiara is a professional through and through. Great attitude and direct, firm but kind. I especially appreciate her communication skills.
- Always very helpful and professional:)
- Very professional interaction. Quick and to the point
- All my questions were answered.
- Great experience. Reassuring
- It was very nice can’t wait to move
- The property is worth renting.
- Nice service from Luis
- Great!! Keep up the excellent work!!
- Great professional service.
- The team is AMAZING! They are proactive, responsive, and comforting.
- Everyone was extremely helpful in helping us find a home. We received fast responses every time.
- Kevin was super helpful and answered all of our questions!
- Good but better best
- Marcelo made the entire leasing experience seamless and stressless.
- Miguel is very organized, effective and polite. It’s always nice working with him.
- So far, I have only had onboarding experience and was impressed by how well-organized the process is, including inspections, photography, and clear, prompt communication. .. No upfront fees, unlike many others. I hope the leasing process will go as well and as smoothly as its been so far.
- The home care team specialist Kiara C. was and always is very professional with an industry knowledge that makes it easy and efficient to completed work orders. She takes upon herself to verify critical information to ensure all operations run smoothly. She is like a truck; reliable, hard working and great to work with.
- We were able to look through the house in peace and take our time
- Abel is fantastic! Great communication. When he was out for just a day, Nelson reached out to me to let me know he is available if I needed him. I did blow up his email, poor guy!! But Nelson was great!!! So far, I have been working with them a few months and nothing but great communication, they even let me know when they will be handing me off to the next person. 5 STARS!!!
- I'm a real estate agent, and this company was very responsive to me as I helped coordinate with their upcoming rental.
- Excelente experiencia,, buena comunicación
- Outstanding customer service
- Don’t use Belong in Missouri City, TX!! It took me multiple tries to receive a tour time! Had to call different people to even get a semi accurate answer. Finally toured the home and decided to fill out an application. Once it was turned in they denied it immediately. Paid $120+ in fees. This home was at the time on the market for 22 days with over 110 contacts… banking on those application fees for sure. (Missouri City, TX)
- Customer service was very the representative was knowledgeable
- Extra utility payment proactively executed without me reaching out for it!
- I liked the organization. That the house is renovated. It's nice that the manager is always in touch and answers questions.
- Totally different experience compare to the last. A team of professional personas work together to address my issue. Excellent team work
- Quick response
- Jose did a great job with the sink
- Very well organized, process oriented platform. Very impressed.
- Very pleasant and helpful 😃
- Su-Lin was fantastic. Her guidance and support throughout the entire process were outstanding. Thank you again, Su-Lin!"
- The onboarding process with Belong Homes was smooth, professional, and incredibly efficient. From the start, their team was responsive and clearly outlined the steps needed to get our home listed. The entire process—from inspection to professional photos and listing—was completed quickly, and we had interested renters almost immediately. Their tech-friendly approach made everything feel modern and streamlined. Highly recommend Belong if you’re looking for a fast and hassle-free rental experience!
- They are responding quickly and efficiently. The whole process is easy and straightforward.
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner