Inspector was on time and provide advanced notification of his arrival
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- I just became a contract real estate photographer with Belong Home and working with all the people there was a great experience. Great communication and very nice personalities. I'll keep working with them when they need my services
- She listened to my problem and helped me through it
- Joining Belong has been a great experience. The team is supportive, professional, and well-organized. During the hiring process, we came across a small challenge, but Marissa was incredibly helpful. She stayed on top of everything, communicated clearly, and guided me through each step so I was never left unsure of what to do. Her professionalism and support made a big difference. Communication is clear, and the company genuinely values both employees and clients. I'm excited to be part of such a great team!
- He was very professional, knowledgeable and very pleasant 😃
- Excellent work! Very professional and skilled. Resolved a major water leak problem promptly and competently. Thank you!
- Always very helpful and willing to resolve any issues as quickly as possible. Very courteous team and very professional
- the real estate agent was awesome trying to help me find a place and trying to help me with the application because there was something wrong with my phone but I just waiting now some of my place happy Thursday everybody .
- Sam is always a pleasure to deal with. Very professional follow up and communication.
- Very professional and really explain what the company offers. Answered all my questions, and made me feel at ease. Looks like his a great asset to the company. Good Sales person. Thank u
- Quick response
- Marcelo was extremely helpful and made the whole process smooth! Quick communication and answered all my questions!
- He did a great job
- Very prompt communication from the end to end process. Really appreciate Su-Lin for making my life easier.
- Addresses needs in a timely manner and very courteous
- Great experience working with Belong! The process was very smooth and agents guided me through the whole application process. Would definitely recommend.
- Outstanding experience! Belong is so much more than just a property management company—they truly handle everything from start to finish. I highly recommend them to anyone looking to rent a home. I had the pleasure of working with Alejandro and his team, who were incredibly kind and supportive throughout the entire leasing and move-in process.
- Excellent and prompt service.
- Good technicians and a clean job
- Belong has been such a supportive space for me. Whether it’s connecting with others, finding helpful resources, or just feeling understood, this platform really makes a difference. It’s comforting to know I’m not alone. I highly recommend to anyone looking for real connection and support.
- Absolutely amazing service from Lola. His customer service was second to none. Made our experience here unforgettable and we will deffo be back. Give this guy a raise!
- I was an agent hired to help show their property and the process was seamless. I would host another showing for them if given the opportunity.
- Thank you for your continued support. We appreciate it greatly!
- Andre went above and beyond to solve our problem. He is so kind and knowledgeable, and worked so very hard. What a great asset to your company!
- Yi Li did a wonderful job with the tour of the home I am interested in renting. I am a first time renter and I look forward to a successful renting experience with BelongHome. Thank you for giving my family a good start to our new and exciting and blessed future.
- Provided quick solution for the problem with my garage door.
- Satisfactory
- Belong has completely changed the rental experience for the better! Their team is responsive, tech-savvy, and genuinely cares about both homeowners and residents. Everything from maintenance to payments is handled smoothly through the app. It's been stress-free and professional from day one. Highly recommend!
- John did a great job inspecting both properties for me
- He always does a fantastic job on our lawn
- It was fast, easy and helpful! I loved my experience.
- Thank you for the excellent service at my home. I really appreciate your professionalism, and great communication on following up and being attentive to scheduling to have the service completed with the vendor, Everything went smoothly!
- Miguel from belong is the best! In the last 10 months we’ve had 2 issues and belong has been on top of everything in a timely manner. As soon as I reach out to Miguel he’s on top of it and puts a lot of effort into it. 10 stars to belong and I hope I can use this company in the future. Very easy to use the app as well.
- We are very happy with the process. Everyone has been such a big help. We have never been left in the dark. Very responsive.
- Leonardo was terrific. After speaking with me he was able to secure everything I was hoping to have moving forward. It has been a huge relief for me. I cannot thank him enough. He should be promoted. He is an incredible asset at Belong and top tier performer.
- She was very informative and polite.
- Monica at Belong went above and beyond in finding a vendor who offered a great warranty and did a fantastic job on our bathtub reglaze. Couldn't be more satisfied.
- As homeowner, support team from belong is very good. They provided update on my case daily and I feel appreciated.
- Silvana’s support was nothing short of outstanding. She responded to my service request with remarkable speed and efficiency, ensuring that my issue was resolved promptly. Her professionalism and deep expertise were evident throughout the entire process, and she went above and beyond to provide a seamless experience. What truly impressed me was Silvana’s proactive approach—she not only addressed my immediate concerns but also anticipated potential challenges and took the initiative to prevent them. Her dedication to customer satisfaction is a testament to Belong’s commitment to excellence. Please extend my sincere gratitude to Silvana for her hard work and exceptional service. Employees like her are a true asset to your company and are the reason I continue to trust and value Belong
- Easy, process. Good communication with agent.
- Luciana did an amazing job handling a repair in the home we rent. There were many hiccups which she handled amazingly and timely. She always responded to me very fast and got all of my questions answered
- Sebastian took great care to answer all my questions. He wasn’t pushy at all and let me know he would be checking back in.
- Great commuication
- The customer service are was very responsive. Plus gave a clear and accurate answer.
- Awesome Experience. Process from start to finish was swift and transparent.
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner