Prompt service also representative followed up ensuring service was completed
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
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Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- Abel was very thorough with explaining the process of Belong and answered all of our questions. Abel was flexible with our schedule in meeting with us virtually. He always answered our email promptly and updated us on pending items.
- Bruno was the best,patience gave me time to think and figure out things ..he's exceptional..I'm really satisfied with his service..looking forward to speak with him in any matter..he's incredible.
- Love the way Belong engages with property owners like me. I really liked the extensive communication, and reaching out to me for all decisions. During onboarding a new Tenant, there are lots of questions back and forth and they made both the prospective tenant and owner clear on the options
- Quick and easy.
- Very proactive approach.
- Highly recommend them to anybody looking to rent their homes. The team is very professional, confident, friendly to work with. They are the best at their job and that gives me the best reason to only recommend them to anyone I know.
- Great follow up from Geraldine. Very attentive. Was able to enhance the property at my expense. So happy being a Belong Family and property enjoying so much as a renter!!
- The process was quick, fellow by a phone This is the best experience I have since I started looking for a house to rentAlthough I’m actually looking for a house in Pittsburg Thank you
- I do not think there was a problem with the sprinkler, but the landscaper is excellent. Thank you
- Very responsive
- Very quick response time with helpful information that addressed all my questions and proactively addressed common questions people had even thought I didn’t ask myself.
- Grate customer service experience. Was very impressed with continuous follow ups and updates.
- We were able to get in out of the property with all our inquiries answered...thanks again to Maunika
- The Belong Home team is extremely professional and efficient at what they do. They found excellent tenants for our property quickly and at a great rate. Throughout the entire process, they were helpful, responsive, and maintained a high level of professionalism. We highly recommend Belong Home for anyone looking to lease their property!
- Communication was clear, swift and effective. Congratulations.
- I had a great experience working with Daniel M on potentially listing my property on Belong. He’s checked in with me monthly leading up to my move-out time without being pushy, and always answered my questions thoroughly in writing. When I had doubts about something he would consult his team to give me the clarification I needed. In the end, I went with a sale instead of rental, all due to market factors, but Daniel M helped me feel they would be a nice choice if I went with rental.
- Belong made renting my home effortless. They quickly found qualified residents and have been on top of every maintenance issue. I love the peace of mind I get knowing my property is well cared for by true professionals.
- Quick and easy and response time was fast.
- Issue was resolved in a timely manner professionally.
- Erika is very professional and thorough on the inspection
- I'm satisfied with the service,
- Very thorough!
- Renzo has great follow up. Geraldine great follow up. Lucky to be apart of Belong!!
- Alvaro answered every question I had and was super nice and patient. He was kind and helpful.
- The final step in our departure from a rental property was sorting out the security deposit, which had to be approved by the owner. This encountered a delay, but our concierge Jessica stayed with it and kept us informed. We're very satisfied with the result.
- Friendly contractors, in and out with minimal interruption
- Connor was very knowledgable about the business, gave helpful answers, listened well and was engaged throughout the conversation
- The communication and reply was easy and quick response
- The host was very nice and was knowledgeable about the property. They made us feel very comfortable and more informed then when we started.
- Belong is brutal! We attempted to contact them for months regarding a house for rent on Contour Drive in Austin. We would repeatedly receive only robot responses or nothing/never answering our question. We finally went to an open house and the woman who was showing the house was rude/seemed annoyed by even the simplest of questions. She did not know the answer to anything about the home. She finally took our information and indicated that a specific woman would be calling us right away. That never happened. This house has been on the market for awhile and it seems like “Belong” isn’t doing their due diligence to get it rented for the owner. Very disappointing.
- The tour was great. Love the house and location. Tour guide was already there when I arrived. Still had many things inside but it sort of gave me a sense of what I could fit into the space.
- Everything customer service!
- Everything is great thank you Belong Team.
- The inspector did a through inspection pointing out specific of the things that was left to be done
- Isabella was the best! She was so helpful. This is my first time moving into a new home and she made the process feel so light! Any questions I had she was there to answer and her communication was excellent!
- Leslie Mayuri was an outstanding service provider to us today. She has a great sense of caring for her clients, and any question she could not answer she promised to get an answer for us. She explained all the details clearly and set us up for success with this application/lease. Thank you for hiring her, she is a model for your whole team!
- Sam and her peers are always on top everything and very nice to me.
- Selecting Belong Home has been one of the best decisions I’ve made. Their team consistently goes above and beyond to ensure everything runs smoothly. I’ve been continually impressed by their professionalism, promptness, and dedication to providing exceptional service. I highly recommend this property management company!
- Our move-out was complicated and there was an unavailable delay, but Belong took good care of us. Our concierge Jessica walked us through it and explained everything when necessary. I am very pleased.
- This page is completely real, at first I didn't know it and I had my doubts but then you talk to them and you realize that they are very responsible, I recommend it, Now I can settle in the house I rent thanks to them
- Leslie Villasis was wonderful and very professional, and extremely responsive. And very great energy made the process a great experience .
- I hired 2 property management companies in Seattle to manage my property before hiring Belong, my experience is great with Belong I highly recommend it
- Made it easy for me to communicate what I was wanting and helped me get it done quickly and efficiently.
- We had an outstanding experience working with Mariana and the Belong team. Mariana, their Head of Experience, truly lives up to her title—every interaction was professional, warm, and solution-oriented. She and her team excelled at clear communication, proactively addressing any questions or concerns we had. They genuinely made us feel valued, and it’s evident that client satisfaction is at the core of their approach. Highly recommend working with them—this team truly understands how to create a positive experience!
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner