Hector was amazing! He helped us on every front - from finalizing our application to troubleshooting engineering issues with the app and a broken login. Hector was the best!
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someone’s week, and the ones where we got it wrong.
Reviews are the part of this business we don’t get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isn’t here yet, I’d like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, not a queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- Quick response and always brings useful information to my attention.
- Diego is very professional, friendly and responds to my inquiries/requests promptly.
- Harold has been amazing and attentive during our time here in our new place. He made the move-in transition as smooth as possible and expeditiously resolved issues that arose.
- Deja has been very helpful and accommodating so far in our process of getting two homes ready for rental.
- Marcelo helped us tremendously. Instead of just accepting a denial of our application, he listened to our story and helped get us into our new home. He fought for us and we appreciate him doing so. He answered all of our questions in a timely manner, via text, email and actual phone calls. He has a great attitude and approach, which is why I’m sure he is very successful at his job. Belong Homes truly has an asset on their hands.
- Everything was wonderful as expected.
- Cool kind of experience
- Andrea was very helpful on following up with tenant on the renewal and kept me in the loop as things progress. I really appreciate help from the team!
- Kiara from Belong has been following up on my repair request and has been very helpful and dedicated throughout the process. I really appreciate her and the Belong team.
- We are new with Belong and they are doing a great job. The are very focused on good customer service towards the tenant. We are very happy so far with our experience. Keep up the great work.
- I like the way the team works because they are always there to help you with any problem you may have and they understand that people have a lot of wisdom in them.
- They put us through the entire approval process. We were approved. They then said the house would be 500 more per month than listed. Seemed very shady and convinced us into giving up other homes thinking we had been approved already.
- Easy simple tour experience. Nice unit and accommodating staff
- Belong has truly transformed my experience as a landlord. They found excellent residents, manage all maintenance, and handle everything with professionalism. Their team is always responsive and keeps me informed throughout the process. Definitely worth every penny.
- Monica made the experience easy, as she helped navigate the issue and relate all communications between me, the agent who came to resolve the issue and the homeowner! She was patient and empathic throughout the whole process.
- Andy was on time and very efficient with details about home
- As always great experience
- Had a not so great experience at first but the CEO/management team reached out to me directly to make everything right. That went long away and turned the experience around for me.
- The tour guide gave us space and time to look at everything. The house was well prepared and clean.
- She listened to my problem and helped me through it
- I just became a contract real estate photographer with Belong Home and working with all the people there was a great experience. Great communication and very nice personalities. I'll keep working with them when they need my services
- He was very professional, knowledgeable and very pleasant 😃
- Joining Belong has been a great experience. The team is supportive, professional, and well-organized. During the hiring process, we came across a small challenge, but Marissa was incredibly helpful. She stayed on top of everything, communicated clearly, and guided me through each step so I was never left unsure of what to do. Her professionalism and support made a big difference. Communication is clear, and the company genuinely values both employees and clients. I'm excited to be part of such a great team!
- Inspector was on time and provide advanced notification of his arrival
- the real estate agent was awesome trying to help me find a place and trying to help me with the application because there was something wrong with my phone but I just waiting now some of my place happy Thursday everybody .
- Excellent work! Very professional and skilled. Resolved a major water leak problem promptly and competently. Thank you!
- Always very helpful and willing to resolve any issues as quickly as possible. Very courteous team and very professional
- Very professional and really explain what the company offers. Answered all my questions, and made me feel at ease. Looks like his a great asset to the company. Good Sales person. Thank u
- Sam is always a pleasure to deal with. Very professional follow up and communication.
- Quick response
- He did a great job
- Marcelo was extremely helpful and made the whole process smooth! Quick communication and answered all my questions!
- Very prompt communication from the end to end process. Really appreciate Su-Lin for making my life easier.
- Addresses needs in a timely manner and very courteous
- Great experience working with Belong! The process was very smooth and agents guided me through the whole application process. Would definitely recommend.
- Outstanding experience! Belong is so much more than just a property management company—they truly handle everything from start to finish. I highly recommend them to anyone looking to rent a home. I had the pleasure of working with Alejandro and his team, who were incredibly kind and supportive throughout the entire leasing and move-in process.
- Good technicians and a clean job
- Excellent and prompt service.
- Belong has been such a supportive space for me. Whether it’s connecting with others, finding helpful resources, or just feeling understood, this platform really makes a difference. It’s comforting to know I’m not alone. I highly recommend to anyone looking for real connection and support.
- Absolutely amazing service from Lola. His customer service was second to none. Made our experience here unforgettable and we will deffo be back. Give this guy a raise!
- I was an agent hired to help show their property and the process was seamless. I would host another showing for them if given the opportunity.
- Thank you for your continued support. We appreciate it greatly!
- Andre went above and beyond to solve our problem. He is so kind and knowledgeable, and worked so very hard. What a great asset to your company!
- Yi Li did a wonderful job with the tour of the home I am interested in renting. I am a first time renter and I look forward to a successful renting experience with BelongHome. Thank you for giving my family a good start to our new and exciting and blessed future.
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner