Our tour guide was very informative
Appreciative of his assistance for the second time
4.5 Out Of 5
on
Trustpilot
What People Say
About Belonging
Every review we receive, in one place. From homeowners and residents, across every review site, newest first. Including the ones we wish read differently.
We read every one of these. The ones that made someoneās week, and the ones where we got it wrong.
Reviews are the part of this business we donāt get to write. That is exactly why they belong on one page, all of them, instead of the handful we would have picked out.
If yours isnāt here yet, Iād like to hear it.
Ale Resnik
CEO, Belong
Contact our VIP Member Escalations
Three specialists in the Office of the CEO handle escalations.
Email any of them directly. The address is theirs, notĀ aĀ queue.
Carlos Torres
Sr Growth Advisor
Contact Carlos
Tami Silks
VIP Member Relations Lead
Contact Tami
Alejandra Echartea
VIP Member Relations Specialist
Contact Alejandra
Loved by homeowners and residents
- Helpful advice. Professional people who know how to deal with any issues related to Property Management. Quick, efficient, effective.
- We've always appreciated belong customer service, they are diligent to work on the tickets, plus the on-time rent paid every month! The best property management out there.
- Excellent work!
- Great experience
- He was responding immediately š
- Sheās great thank you Silvana!
- Both coordinator and plumber met all expectations, I expected the service would be done in 2 days but it took about an hour! Would recommend!
- The whole Belong team has been very communicative and worked with us to get everything situated in a timely manner. I appreciate Carlosās help and consistency throughout the process.
- Mario was fantastic, worked tirelessly and his work was really good
- Silvana is great she help a lot thank you Silvana.
- Silvana M. Davila is always keen to help us by being prompt, polite, and having a good spirit. She has helped me on multiple occasions, delivering outstanding results. It has been a pleasure working with her!
- Good quality of service.
- Harold - great customer service and ensures everything is taken care of. Very processional and goes out of his way to make sure all needs are met in a timely manner.
- Very eficiente, good communication.
- Renzo was super helpful and quick to resolve the issue.
- This is my 3rd year with Belong. Belong made leasing easy for me and they were able to negotiate the best price. They are also able to take care of maintenance at a right cost.
- Had a follow up to thermostat issue, resolved with replacement. Heater stays at 66 and finally place feels comfortable Thanks Renzo is awesome and supplier who did this work great
- I am really satisfied with this company.
- I love the fact Belong representatives are always on your side from smallest request to the biggest task to handle, they constantly are in communication and keeping you in the loop. I appreciate their flexibility, attention to detail and just professionalism. I have been working with them for 3+ years now and they have always been amazing to work with.
- Renzo on top of repairs, follow-up. Been a great place
- Marissa was outstanding to engage with. She contacted me back right away after calling in and helped me. I am grateful for Belong Home, thank you for the outstanding service.
- Attentive and Excellent Assistance.
- The guy knows what he is doing, thanks then I hope I could culd cualify to rented
- Very professional
- The agent was very pleasant and helpful, she answered our questions, concerns to the best of her abilities. I was told that she would check into my questions and concerns. Unfortunately I didn't hear anything about those after I visited the property. I did give it a few days to allow time to gather information ect. I did get my answers when I emailed them and got a response rather quickly. That was very helpful. As for some other companies still yet have responded to similar questions and concerns so I really appreciate the agency staff members for their support and services..Overall I'm very pleased. I can't speak on behalf of how things are handle after I apply for a property.
- Daniella was very quick to response to my inquiry and concerns. She was awesome throughout the process from beginning to end. Even on short notice she arranged the tour for me to view the house where I met Monica. Both Daniella and Mounika were amazing. Thank you for all your help Daniella and Mounika.
- Very fast and responsive. Best Iāve seen so far in the 3.5 years Iāve been renting with belong
- I am impressed from their first conversation as they ensure the punctuality, friendliness and sharing information.
- I want to note that the technician who came by to repair our shower head did an incredible job. He was very knowledgeable in the skill, he explained to us what the problem was, and also when he was going to fix the issue, etc.
- Nice move out assistant
- Todo es tuvo bien me gustĆ³ la casa tambiĆ©n la amabilidad de la persona que no la estaba mostrando
- Jorge has come a long way. He is deatailed, polite, and works to ensure that everyone is updated and satisfied (all parties). Good Job Jorge!
- Oscar is great. Professional communication. Efficient with responding email or calls.
- It was fast great and easy to work with Leslie
- We've had a great experience working with Belong. Their guidance on getting our home ready and finding the right tenants was super helpful and they made the whole process really straightforward. As new parents, it's been a great relief knowing that Belong is managing our home and that it's in good hands. We don't have to stress about the little details.
- Communication. Helpful. Professional
- Daniela did a great work:) ššš
- Working with your insurance company has been an exceptional experience. Your team is professional, responsive, and truly dedicated to providing top-notch service. The efficiency with which you handled my claim was impressive, and I felt supported throughout the entire process. It's rare to encounter such a reliable and customer-focused companyāthank you for going above and beyond!
- Daniela went above and beyond to help us make the move to our new home easier. Weāre authentically grateful for the work she did and canāt thank her enough.
- Perfect work, thanks!
- I'm very happy with Belong and the service. Nelly and her team have been quick to respond and super professional. They recently handled a tricky issue for me with the home and everything was resolved quickly and smoothly. Much appreciated.
- Amazing company! Flexibility was great as I held this position during college. I got important exposure in the industry that will play a crucial role in my career as a designer. Communication was top notch and I always felt supported by the team.
- Prompt arrival and courteous service. I've had nothing but good service with this company.
- Work was done quickly and correctly
In their own words
Natalee C. | Belong Resident
David P. | Belong Homeowner
Annette P. | Belong Resident
Sandra G. | Belong Homeowner