Property Management Services: What are Property Management Services
Written By
Belong on Mar 24, 2021
Property management services make it easier for rental property owners to make a passive income while meeting tenant’s needs. Learn more about these services from Belong.
Owning a real estate investment can be a large task to tackle, from finding tenants to fixing maintenance issues, there is a lot that goes into renting a home. Property management companies offer a wide range of services to mitigate those tasks, be it for your residential property or commercial property. A reliable property management company will offer full-service property management so you don’t have to lift a finger for your rental home. If you're wondering 'is a property manager worth it?' then read on for a run-down of the services that property managers can take off your hands.
What are property management services?
From scheduling repairs for leaking faucets to collecting rent from tenants, property management services help you take care of your investment property. A good property management company will help you deal with all of your rental needs while allowing you to relax and continue to collect that passive income.
However, not all property management companies offer the same services and may not meet all landlord expectations. Look for a company that has numerous years of experience and one that offers all the necessary services you require to make your rental property thrive. To learn more, see what you should be looking for and avoiding in a property management company so you can steer clear from bad property managers.
The cost of hiring a property management company may vary based on the number of properties you are working with, what services you are looking for, and what monthly management fees the company offers. Oftentimes there will be multiple packages you can choose from in order to meet your rental property needs and your wallet. Packages can start for as little as $200 or charge 6-12% of your monthly rental value.
You own a home.
We have someone to ❤️ it.
A Complete List of Property Management Services
The rental management services you choose to use for your home may vary based on your needs, your location, and your tenant’s needs. Most property managers and/or companies do not offer an end-to-end service/solution or they up charge you for these things. Here are nine common services offered by property managers:
- Property Evaluation
- Preparing Your Home for Renters
- Marketing Your Home
- Tenant Screening
- Rent Collection
- Mortgage and/or Utility Payments
- Managing Tenant Communication
- Repair and Maintenance Service
- Acting within Landlord-Tenant Laws and Regulations
1. Property Evaluation
Before renting your property, a management company will perform a pre-rental inspection or free rental analysis. This way the company can fix or capture any pre-existing issues your property may have. It will also allow the company to make pricing suggestions later on as well as offer recommendations on improvements you can make in order to increase the value of your home.
2. Preparing Your Home for Renters
Making your property look rentable and cozy will increase your chances of renting your home to a new tenant quickly. A property management company will oftentimes help prepare your property for new renters by cleaning and staging your property for professional photos and tours.
3. Marketing Your Home
A vacant home means less income for you. Property managers can help mitigate an empty property by suggesting pricing for your home based on the market in the area and surrounding areas. Once your home is ready to be shown, the management company will market your property with photos, videos, and 3D tours on its website and other major rental sites. Agents will be available to show your home to prospective tenants in person on a regular basis until a renter is found.
4. Tenant Screening
Tenant screening is one of the most important steps in the rental process in order to find good quality tenants to love your home. Management companies should thoroughly screen every applicant by obtaining their rental history, credit check, background check, referrals, and employment verification. This screening process will ensure the company finds a good fit for your home as well as finding a tenant that can pay rent on time every month. Belong will even go the extra mile and perform in-person interviews with prospective residents to find the perfect fit for your home.
Once a tenant is approved, the company will collect the security deposit, have the leasing agreement signed and filed away, and will schedule a move-in date. This way the new tenant can seamlessly start the renting process and you can start making money off your property.
5. Rent Collection
Another important service a property management company offers is rent collection from your tenants at the beginning of every month and will automatically deposit it into your bank account. If a renter doesn’t pay on time, the company should have a strict policy in place, like enforcing late fees, administering warnings, and lastly, distributing eviction notices. This way you will have a constant cash flow from your investment property while the company takes care of those who aren’t paying their rent.
6. Mortgage and/or Utility Payments
Some property management companies will offer to pay your mortgage, HOA fees, and utility payments with the money you receive from rental payments each month. This way you don’t have to worry about forgetting to pay a bill or worry about multiple payments.
7. Managing Tenant Communication
In addition to finding qualified tenants and orchestrating leasing agreements, a property manager will coordinate any communication between you and the tenants. If tenants have any questions, concerns, or issues, the company will provide clear communication to the tenants in a timely manner. Property managers should foster good relationships with tenants in order to make them feel at home while maintaining a professional demeanor. And when renters are ready to move on and move-out, the company will have a plan in place for filling that space quickly so you don’t miss out on cash flow.
8. Repair and Maintenance Service
Normal wear and tear are bound to happen to your property while renting it out. A management company will provide and oversee all repairs and maintenance to your home. The company may have an in-house maintenance crew or may hire contractors to perform these tasks. Tenants can submit maintenance requests to the company and the repair will happen in a reasonable timeframe. This will ensure your home is being taken care of while keeping your renters happy.
For larger maintenance issues or serious damage made by residence, the company will check with you before making any large changes or purchases. This way you are in the loop when something serious happens to your home and when a project may need a significant amount of money to fix.
9. Acting within Landlord-Tenant Laws and Regulations
As a property owner, making sure you know all landlord-tenant laws can be overwhelming, especially if you have rental properties in multiple locations. Property management companies will have a thorough understanding of the Fair Housing Act and all federal, state, and local landlord-tenant laws and regulations so you don’t have to. This will ensure your property and the company are providing a safe, healthy, and non-discriminatory living environment for your tenants. The company will also know how to address and resolve any issues that do come up.
Get first month’s rent instantaneously.
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Rent sent on the 1st.
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We'll initiate rent on the 1st of each month, no matter what.
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A full year's rent.
All upfront.
The moment we find someone to love your home, we'll pay you the entire year's worth of income.
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Additional Property Management Services for Belong Members
Belong is not a traditional property management service, offering hospitality services you wouldn't expect from a typical real estate agent. Here are five additional services that Belong members can opt in for when letting Belong take care of their home:
1. Moving Out
If you need to vacate your home to put it on the rental market, Belong has partnered with reputable moving companies that are here to help you with your move. We will gather 2-3 movers best suited for you; all you have to do is submit a form detailing your moving needs and we’ll take it from there.
2. Cleaning Your Home
Belong Members who are interested in offering cleaning services (one time, bi-weekly, monthly, etc..) will receive a discount with our partner.
3. Furnishing Your Rental
Furnishing a home to suit the residents can make a big impact on how attractive your home is to rent. Belong offers its members a discount on furniture with “Work From Home” needs. Enjoy up to 35% off using the Belong code given to members. The code can be used on desks and chairs in our partners Work From Home Collection and get a free ergonomic consultation to help with the design and fit of the furniture. These items will be delivered within 5 business days.
4. Renters Insurance
When your residents have insurance it benefits everyone. Belong is currently in discussion with multiple insurance companies to develop a partnership resulting in a Member discount on their insurance policies. This should be solidified in the near future.
5. Storage
If you need to store items from your home, we are looking to help with that too. Belong is currently in discussion with multiple storage companies to develop a partnership resulting in a Member discount. This should be solidified in the near future.
One of the things that frankly really sold me on Belong was the concierge level services… They were just top-notch, first-class service. They just take care of things. It’s like having a second husband to just do the work for you!
Natalee C. | Belong ResidentMy relationship with Belong is that of a true partnership. You don’t have to really worry about anything. Knowing that Belong looks out for my best interests, as well as the resident's best interest really provides a comfort for me.
David P. | Belong HomeownerI realized belong was unique when I saw the care and attention that they gave. They were always following up, making sure our experience was going well.
Annette P. | Belong ResidentKnowing my home is loved and cared for by my residents is something that I really appreciate because I love my home and I love sharing it with somebody else…. As a homeowner, when I say that Belong handles everything, Belong really handles everything for me. So I just contact my concierge, and that's all I have to do.
Sandra G. | Belong Homeowner
I can't believe how seamless you make it for the landlords. Why would anyone want a different management company? Belong is amazing, and I can see how you guys will be extremely successful now and in the future. I will always recommend Belong to my family and friends :)
Frank | Belong Homeowner
We are so happy we went with Belong. Being Canadian and trying to rent a place in California was a big headache before working with Belong. They were professional, courteous and took care of us every step of the way. Communication was clear and prompt. Their website is also a breeze to use. So glad we went with Belong.
Peter M. & Joana B. | Move-In Day Jul '20
Fast responses, friendly conversations both over the phone and in person, overall a really nice experience. We spoke with Erin for our interview and she was both friendly and extremely well informed. I had some hesitations about sharing my personal info early in the process, but interacting with the Belong staff helped me get more comfortable.
Justin H. & Jessica A. | Move-In Day Mar '19
We are always more than satisfied with the customer service that Belong very clearly holds as a gold standard! Responsive in every way. Belong most definitely takes customer service to the next level. The Pro Team is top-notch. They make you feel like you are family. Thanks Belong & the absolute best Pro Team out there!
Jeff S. | Belong Resident
Jordan was exceptional in expediting phone calls/emails to me. He answered all my questions without any hesitation and seems to know what he's talking about. He has a very calm demeanor in addressing my concerns which is one of the reasons why I decided to go with Belong.
Ann R. | Working with Belong since Aug '20
The service from Belong is really professional. They answered and solved all of our questions and concerns. Before moving in, their strict checking is responsible for both the homeowner and resident.
Huiyuan Z. | Move-In Day Dec '20
Thank you for all of these details (regarding move in) - everything sounds so great and the level of responsiveness from you and the team is incredible. :)
Lauren S. | Move-In Day Sep '19
Our encounters with everyone at Belong thus far have been great! The team has been responsive and helpful as well as incredibly nice.
Jennifer W. | Move-In Day Nov '19
It was a pleasure to live in a Belong house. We were very well accompanied during our journey in the Bay Area. Thank you and all your team for that.
Thibault H. | Move-In Day Sep '19
Always a fast response to a question or an issue. Super friendly and polite people through email and on fix-it visits. Great, user-friendly payments and requests.
Amy M. | Move-In Day May '20
I raised an issue with the fridge service which was promptly responded to. A Pro was dispatched and within a week the parts arrived and the refrigerator was back up running.
Sand N. & Amani F. | Move-In Day Aug '20
We have absolutely loved every second in this home... This is a very special property and the next tenants will be lucky to have found it!
Katie M. & Brad S. | Move-In Day Jan '20
Francisco was extremely personable and took the time to overlook everything while also building positive rapport. Great experience.
Victor R. | Handed over the keys Nov '20
Incredible team effort! From the initial inspection, repairs, marketing, to the resident moving in. We found the entire process amazing!
Rick W. | Belong Homeowner
Francisco was very friendly. He explained what he was doing in detail and gave us an idea of his recommendations.
Ricardo B. | Working with Belong since Oct '20
Everyone was helpful, super on top of things, and really polite! It’s rare that you get great customer service like this.
Britney & Sam H. | Move-In Day Sep '19
Francisco was awesome. Very discreet and professional, he got everything fixed in a couple of hours.
Carlo C. & Erica F. | Move-In Day Nov '19
Francesca worked with me and the homeowner to arrive at a wonderful resolution to a potential pet issue.
Bob D. | Move-In Day Aug '20
Belong was very helpful and communicative during the leasing process and I'm excited to move-in!
Travis H. | Move-In Day Sep '20
John is very thorough, and thanks to him there should be no issues for the renters.
Karen G. | Working with Belong since Dec '20Everyone cares and does more than you expect... you feel like a family member, not a customer!
Joanna R. | Belong Homeowner
The maintenance man came and took care of his job in a timely manner!!
Imaru W. | Move-In Day Dec '20
You reacted immediately and the issue was fixed very quickly. Thank you.
Jukka K. | Move-In Day Feb '19
Doug was very friendly, did a great job with the inspection, and finished everything in a timely manner!
Paul C. | Working with Belong since Nov '20
Jordan has been super helpful guiding me through the process.
Silvia O. | Working with Belong since Nov '20
Dion was very helpful in answering all of my questions.
Jeanette G. | Working with Belong since Oct '20
Douglas was very professional and made me very comfortable.
Neeraj M. | Working with Belong since Nov '20
Great experience. David is very personable and articulate.
Soham P. | Working with Belong since Nov '20
Very friendly, responded quickly to all of my queries.
Ankit A. | Move-In Day Sep '20
All my questions were answered clearly.
Elisa A. | Move-In Day Nov '20
My Belong Pro was great - went above and beyond.
Mary K. | Move-In Day Nov '20
Douglas was great
Claudio D. | Working with Belong since Nov '20
Professional and friendly
Qiang Y. | Working with Belong since Nov '20
Trustworthy, convenient, reliable, helpful
Tim S. | Move-In Day Oct '19
Extremely responsive and flexible
Kim H. | Move-In Day June '19
Fast responses, professional.
Yangwei L. | Move-In Day June '20
Fast responses to inquiries
Kartik V. | Move-In Day Sep '20One of the things that frankly really sold me on Belong was the concierge level services… They were just top-notch, first-class service. They just take care of things. It’s like having a second husband to just do the work for you!
Natalee C. | Belong ResidentMy relationship with Belong is that of a true partnership. You don’t have to really worry about anything. Knowing that Belong looks out for my best interests, as well as the resident's best interest really provides a comfort for me.
David P. | Belong HomeownerI realized belong was unique when I saw the care and attention that they gave. They were always following up, making sure our experience was going well.
Annette P. | Belong ResidentKnowing my home is loved and cared for by my residents is something that I really appreciate because I love my home and I love sharing it with somebody else…. As a homeowner, when I say that Belong handles everything, Belong really handles everything for me. So I just contact my concierge, and that's all I have to do.
Sandra G. | Belong HomeownerI can't believe how seamless you make it for the landlords. Why would anyone want a different management company? Belong is amazing, and I can see how you guys will be extremely successful now and in the future. I will always recommend Belong to my family and friends :)
Frank | Belong HomeownerWe are so happy we went with Belong. Being Canadian and trying to rent a place in California was a big headache before working with Belong. They were professional, courteous and took care of us every step of the way. Communication was clear and prompt. Their website is also a breeze to use. So glad we went with Belong.
Peter M. & Joana B. | Move-In Day Jul '20Fast responses, friendly conversations both over the phone and in person, overall a really nice experience. We spoke with Erin for our interview and she was both friendly and extremely well informed. I had some hesitations about sharing my personal info early in the process, but interacting with the Belong staff helped me get more comfortable.
Justin H. & Jessica A. | Move-In Day Mar '19We are always more than satisfied with the customer service that Belong very clearly holds as a gold standard! Responsive in every way. Belong most definitely takes customer service to the next level. The Pro Team is top-notch. They make you feel like you are family. Thanks Belong & the absolute best Pro Team out there!
Jeff S. | Belong ResidentJordan was exceptional in expediting phone calls/emails to me. He answered all my questions without any hesitation and seems to know what he's talking about. He has a very calm demeanor in addressing my concerns which is one of the reasons why I decided to go with Belong.
Ann R. | Working with Belong since Aug '20The service from Belong is really professional. They answered and solved all of our questions and concerns. Before moving in, their strict checking is responsible for both the homeowner and resident.
Huiyuan Z. | Move-In Day Dec '20Thank you for all of these details (regarding move in) - everything sounds so great and the level of responsiveness from you and the team is incredible. :)
Lauren S. | Move-In Day Sep '19Our encounters with everyone at Belong thus far have been great! The team has been responsive and helpful as well as incredibly nice.
Jennifer W. | Move-In Day Nov '19It was a pleasure to live in a Belong house. We were very well accompanied during our journey in the Bay Area. Thank you and all your team for that.
Thibault H. | Move-In Day Sep '19Always a fast response to a question or an issue. Super friendly and polite people through email and on fix-it visits. Great, user-friendly payments and requests.
Amy M. | Move-In Day May '20I raised an issue with the fridge service which was promptly responded to. A Pro was dispatched and within a week the parts arrived and the refrigerator was back up running.
Sand N. & Amani F. | Move-In Day Aug '20We have absolutely loved every second in this home... This is a very special property and the next tenants will be lucky to have found it!
Katie M. & Brad S. | Move-In Day Jan '20Francisco was extremely personable and took the time to overlook everything while also building positive rapport. Great experience.
Victor R. | Handed over the keys Nov '20Incredible team effort! From the initial inspection, repairs, marketing, to the resident moving in. We found the entire process amazing!
Rick W. | Belong HomeownerFrancisco was very friendly. He explained what he was doing in detail and gave us an idea of his recommendations.
Ricardo B. | Working with Belong since Oct '20Everyone was helpful, super on top of things, and really polite! It’s rare that you get great customer service like this.
Britney & Sam H. | Move-In Day Sep '19Francisco was awesome. Very discreet and professional, he got everything fixed in a couple of hours.
Carlo C. & Erica F. | Move-In Day Nov '19Francesca worked with me and the homeowner to arrive at a wonderful resolution to a potential pet issue.
Bob D. | Move-In Day Aug '20Belong was very helpful and communicative during the leasing process and I'm excited to move-in!
Travis H. | Move-In Day Sep '20John is very thorough, and thanks to him there should be no issues for the renters.
Karen G. | Working with Belong since Dec '20Everyone cares and does more than you expect... you feel like a family member, not a customer!
Joanna R. | Belong HomeownerThe maintenance man came and took care of his job in a timely manner!!
Imaru W. | Move-In Day Dec '20You reacted immediately and the issue was fixed very quickly. Thank you.
Jukka K. | Move-In Day Feb '19Doug was very friendly, did a great job with the inspection, and finished everything in a timely manner!
Paul C. | Working with Belong since Nov '20Jordan has been super helpful guiding me through the process.
Silvia O. | Working with Belong since Nov '20Dion was very helpful in answering all of my questions.
Jeanette G. | Working with Belong since Oct '20Douglas was very professional and made me very comfortable.
Neeraj M. | Working with Belong since Nov '20Great experience. David is very personable and articulate.
Soham P. | Working with Belong since Nov '20Very friendly, responded quickly to all of my queries.
Ankit A. | Move-In Day Sep '20All my questions were answered clearly.
Elisa A. | Move-In Day Nov '20My Belong Pro was great - went above and beyond.
Mary K. | Move-In Day Nov '20Douglas was great
Claudio D. | Working with Belong since Nov '20Professional and friendly
Qiang Y. | Working with Belong since Nov '20Trustworthy, convenient, reliable, helpful
Tim S. | Move-In Day Oct '19Extremely responsive and flexible
Kim H. | Move-In Day June '19Fast responses, professional.
Yangwei L. | Move-In Day June '20Fast responses to inquiries
Kartik V. | Move-In Day Sep '20One of the things that frankly really sold me on Belong was the concierge level services… They were just top-notch, first-class service. They just take care of things. It’s like having a second husband to just do the work for you!
Natalee C. | Belong ResidentMy relationship with Belong is that of a true partnership. You don’t have to really worry about anything. Knowing that Belong looks out for my best interests, as well as the resident's best interest really provides a comfort for me.
David P. | Belong HomeownerI realized belong was unique when I saw the care and attention that they gave. They were always following up, making sure our experience was going well.
Annette P. | Belong ResidentKnowing my home is loved and cared for by my residents is something that I really appreciate because I love my home and I love sharing it with somebody else…. As a homeowner, when I say that Belong handles everything, Belong really handles everything for me. So I just contact my concierge, and that's all I have to do.
Sandra G. | Belong HomeownerI can't believe how seamless you make it for the landlords. Why would anyone want a different management company? Belong is amazing, and I can see how you guys will be extremely successful now and in the future. I will always recommend Belong to my family and friends :)
Frank | Belong HomeownerWe are so happy we went with Belong. Being Canadian and trying to rent a place in California was a big headache before working with Belong. They were professional, courteous and took care of us every step of the way. Communication was clear and prompt. Their website is also a breeze to use. So glad we went with Belong.
Peter M. & Joana B. | Move-In Day Jul '20Fast responses, friendly conversations both over the phone and in person, overall a really nice experience. We spoke with Erin for our interview and she was both friendly and extremely well informed. I had some hesitations about sharing my personal info early in the process, but interacting with the Belong staff helped me get more comfortable.
Justin H. & Jessica A. | Move-In Day Mar '19We are always more than satisfied with the customer service that Belong very clearly holds as a gold standard! Responsive in every way. Belong most definitely takes customer service to the next level. The Pro Team is top-notch. They make you feel like you are family. Thanks Belong & the absolute best Pro Team out there!
Jeff S. | Belong ResidentJordan was exceptional in expediting phone calls/emails to me. He answered all my questions without any hesitation and seems to know what he's talking about. He has a very calm demeanor in addressing my concerns which is one of the reasons why I decided to go with Belong.
Ann R. | Working with Belong since Aug '20The service from Belong is really professional. They answered and solved all of our questions and concerns. Before moving in, their strict checking is responsible for both the homeowner and resident.
Huiyuan Z. | Move-In Day Dec '20Thank you for all of these details (regarding move in) - everything sounds so great and the level of responsiveness from you and the team is incredible. :)
Lauren S. | Move-In Day Sep '19Our encounters with everyone at Belong thus far have been great! The team has been responsive and helpful as well as incredibly nice.
Jennifer W. | Move-In Day Nov '19It was a pleasure to live in a Belong house. We were very well accompanied during our journey in the Bay Area. Thank you and all your team for that.
Thibault H. | Move-In Day Sep '19Always a fast response to a question or an issue. Super friendly and polite people through email and on fix-it visits. Great, user-friendly payments and requests.
Amy M. | Move-In Day May '20I raised an issue with the fridge service which was promptly responded to. A Pro was dispatched and within a week the parts arrived and the refrigerator was back up running.
Sand N. & Amani F. | Move-In Day Aug '20We have absolutely loved every second in this home... This is a very special property and the next tenants will be lucky to have found it!
Katie M. & Brad S. | Move-In Day Jan '20Francisco was extremely personable and took the time to overlook everything while also building positive rapport. Great experience.
Victor R. | Handed over the keys Nov '20Incredible team effort! From the initial inspection, repairs, marketing, to the resident moving in. We found the entire process amazing!
Rick W. | Belong HomeownerFrancisco was very friendly. He explained what he was doing in detail and gave us an idea of his recommendations.
Ricardo B. | Working with Belong since Oct '20Everyone was helpful, super on top of things, and really polite! It’s rare that you get great customer service like this.
Britney & Sam H. | Move-In Day Sep '19Francisco was awesome. Very discreet and professional, he got everything fixed in a couple of hours.
Carlo C. & Erica F. | Move-In Day Nov '19Francesca worked with me and the homeowner to arrive at a wonderful resolution to a potential pet issue.
Bob D. | Move-In Day Aug '20Belong was very helpful and communicative during the leasing process and I'm excited to move-in!
Travis H. | Move-In Day Sep '20John is very thorough, and thanks to him there should be no issues for the renters.
Karen G. | Working with Belong since Dec '20Everyone cares and does more than you expect... you feel like a family member, not a customer!
Joanna R. | Belong HomeownerThe maintenance man came and took care of his job in a timely manner!!
Imaru W. | Move-In Day Dec '20You reacted immediately and the issue was fixed very quickly. Thank you.
Jukka K. | Move-In Day Feb '19Doug was very friendly, did a great job with the inspection, and finished everything in a timely manner!
Paul C. | Working with Belong since Nov '20Jordan has been super helpful guiding me through the process.
Silvia O. | Working with Belong since Nov '20Dion was very helpful in answering all of my questions.
Jeanette G. | Working with Belong since Oct '20Douglas was very professional and made me very comfortable.
Neeraj M. | Working with Belong since Nov '20Great experience. David is very personable and articulate.
Soham P. | Working with Belong since Nov '20Very friendly, responded quickly to all of my queries.
Ankit A. | Move-In Day Sep '20All my questions were answered clearly.
Elisa A. | Move-In Day Nov '20My Belong Pro was great - went above and beyond.
Mary K. | Move-In Day Nov '20Douglas was great
Claudio D. | Working with Belong since Nov '20Professional and friendly
Qiang Y. | Working with Belong since Nov '20Trustworthy, convenient, reliable, helpful
Tim S. | Move-In Day Oct '19Extremely responsive and flexible
Kim H. | Move-In Day June '19Fast responses, professional.
Yangwei L. | Move-In Day June '20Fast responses to inquiries
Kartik V. | Move-In Day Sep '20Ready to Have Your Home Loved with Belong?
If you are a homeowner ready to make renting your home easier, then join Belong. Belong is an experienced Property Management company ready to find someone to love your home as much as you do. We offer end-to-end services for your home, designed to make your rental experience worry-free, satisfaction guaranteed! We currently offer services to homes in the Bay Area, the LA area, and Orange County. See if you qualify today at Belong.com.
